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Managed services: Quiz

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Question 1: The person or ________ who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer.
ManagementOrganizationOrganizational studiesOrganization development

Question 2: The ________ behind managed services was commonplace among enterprise level companies, provided by large IT support companies such as EDS (Electronic Data Systems), IBM Global Services, and Centerbeam.
Strategic managementBusiness model designBusiness modelMarketing

Question 3: Managed services is the practice of transferring day-to-day related ________ responsibility as a strategic method for improved effective and efficient operations.
SociologyEconomicsSocial sciencesManagement

Question 4:
Managed services, Six Sigma and Enterprise resource planning are all:
Supply chain management Services management and marketing International trade Production and manufacturing

Question 5: Typically, the offerer remains ________ for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.
AccountabilityIsraelGreeceConstitution

Question 6:
Managed services, Software as a service and Service (economics) are all:
Supply chain management Production and manufacturing Services management and marketing International trade

Question 7:
Managed services, Mercantilism and FOB (shipping) are all:
Services management and marketing Supply chain management Production and manufacturing International trade

Question 8:
Managed services, Enterprise resource planning and Supply chain management are all:
Services management and marketing Supply chain management Production and manufacturing International trade

Question 9: ________ managed services
Maestro (debit card)InteracAutomated teller machineChina UnionPay







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